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Roskilde International Help Desk

Our Services

Klaus Condé Christensen and Winnie Grynnerup are the local help desk officers at AU Roskilde.

  • Klaus Condé Christensen assists staff and guests at Department of Environmental Science
  • Winnie Grynnerup assists staff and guests at Department of Bioscience.

Shortly after your arrival you will be invited to an informal meeting with the International Coordinator. At this meeting you will be informed about the services the Help Desk provides. Klaus can help you with all questions related to you being an international staff member in Roskilde.

The service from the International Help Desk is aimed at international employees, their families as well as guests connected to AU Roskilde.

The international Help Desk assists and informs on matters relating to working at AU Roskilde and in Denmark in general. Moreover, the Help Desk offers counseling and support in the following areas: visa and residence permits, taxation, transportation, insurances, pension, Danish courses, medical care, housing, social facilities at AU Roskilde and local area, or any other aspect of daily life.

The international Help Desk at AU Roskilde is a local extension of the International Academic Staff help desk in Aarhus. The help desk is working in close collaboration with the International Academic Staff department in Aarhus.

Arrival to a foreign country and getting used to a new environment and culture can be very challenging. The Help Desk offers - in collaboration with the Academic Staff help desk in Aarhus - a series of tailored services and activities to help acclimate to the new surroundings.

The Help Desk is dedicated to providing the international staff members at AU Roskilde a professional, informal and efficient help and support in all matters of your stay in Roskilde/Denmark.

Please submit any question(s) your may have to the Help Desk 

Brochures for new international employees at AU Roskilde:

Welcome to international helpdesk AU Roskilde - Guide to find accomodation and other information

Welcome to the Department of Bioscience, Roskilde

Welcome to the Department of Environmental Science, Roskilde        

Other relevant brochures:

Welcome to Roskilde. - A Practical Guide for New Citizens 2014 



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